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Comms

What I learnt at KredLDN
What do you get if you put a couple of hundred social media fans in a room? Answer: a lot of tweeting, whizzy gadgetry, business card swapping and fabulous shoes. Last night I had the pleasure of attending the Kred London Influencer Summit 2013, aka #kredLDN. In the incredibly (or should that be[...]
How to get more value from internal communication
How do you turn internal communication strategy into action and get more value from your work? It’s all very well having a top-notch plan, but how does it translate in reality and how do you know when you’ve got it right? I first came across Bill Quirke’s books when I was studying for the [...]
From BBC to IC… an insider’s view
How did you start your career and what led you to internal communication (IC)? The path is often a varied one, but a popular route for comms pros is from journalistic backgrounds, as I did. When I heard that British Broadcast Corporation (BBC) broadcast journalist Mike Ramsden had made the move, I [...]
Celebrating 150 years of an iconic brand
“You don’t need to know the geography. Connections are the thing". Is that the latest thinking on internal communication? It could well be, but it is in fact a quote from The Culture Show that was shown on BBC2 tonight about the London Underground. The programme was part of the 150th annivers[...]
Internal communication is not a haphazard destination
“The influx of social media and the erosion of trust in politics and the media alike means that we’re working with savvier consumers of communication than ever before. Internal communication (IC) and its importance are elevated beyond recognition and, as practitioners, we’ve got to keep pace.â[...]
Can you imagine a day without IC?
What would happen if you switched the ‘off’ button on internal communication (IC) in your organisation? Who would miss it? What would they miss and why? Today I’m pleased to introduce Aniisu K. Verghese from Bangalore, India, as a guest writer for my blog on this very topic. Aniisu (picture[...]
Milan Social Media Week: Italy gets engaged
Social Media Week is taking place around the globe for the next seven days and a very special event is happening in Milan tomorrow as part of it. A few months ago I was invited to detail Engage for Success on PR Conversations by content editor, Judy Gombita. (She was one of the original contrib[...]
How the digital royalty use social media to innovate
Following on my series of guest writers, I’m pleased to introduce IC pro Leoni Atkins who has reviewed The New York Times best-seller: Renegades Write the Rules: How the Digital Royalty Use Social Media to Innovate . Books on all things internal communication and social media are regularly s[...]
Why Use Enterprise Social Networks For Internal Communication?
The topic of Enterprise Social Networks (ESN) is a hot one this year and the heat looks set to increase. They are more than ‘internal Twitter/Facebook’ but are often described in that way to explain what they are for to people who haven’t heard of them before. I've written about them numerous [...]
Organisations don’t tweet, people do
Following on from the HMV tweets story I wrote yesterday, I was reminded of the book ‘Organisations don’t tweet, people do.’ I asked its author, Euan Semple, to share his view via my blog, which he has kindly done. I first met him four years ago and enjoy reading his thoughts on all things soc[...]

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