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engagement
Defining social business
What is social business and what does it mean? Is it literally using social media to conduct business, adopting a sharing mentality in an organisation, being a friendly/sociable company or more than that? You’ve probably come across the term because it’s everywhere I look at the moment and am[...]
How Gatwick Airport uses Yammer
What does it take to have an award-winning internal social media campaign? Who is using Yammer well and what are the secrets to their success? You’re in the right place to find out. Gatwick is the world’s biggest single runway airport and the UK’s second busiest airport. Its internal com[...]
How will you communicate in 2023?
What will your business communication and operations look like in 10 years? Will the way employees communicate in 2023 be drastically different from now? Where can you read insights into key business areas that companies need to consider, from organisational structure and innovation to environmen[...]
How to engage for success
The Engage for Success movement continues to go from strength to strength and there is a wealth of resources available at your fingertips. If you are looking for guidance to help you navigate through all things employee engagement related, you're in luck as the opportunities and information are limi[...]
How to get more value from internal communication
How do you turn internal communication strategy into action and get more value from your work? It’s all very well having a top-notch plan, but how does it translate in reality and how do you know when you’ve got it right? I first came across Bill Quirke’s books when I was studying for the [...]
Employees do something funny for money
People across the UK are doing their bit for charity this month as part of Comic Relief, and employees at one supermarket in particular have been dancing in the aisles as part of their efforts. The videos by employees at Sainsbury's have been shared on YouTube and Twitter @sainsburyspr. I thou[...]
Internal communication is not a haphazard destination
“The influx of social media and the erosion of trust in politics and the media alike means that we’re working with savvier consumers of communication than ever before. Internal communication (IC) and its importance are elevated beyond recognition and, as practitioners, we’ve got to keep pace.â[...]
Diary of an IC student
What is it like to study internal communication (IC)? What topics are covered and what value does it add to your career? Jess Grant (pictured), Charity Communications Assistant for a membership-funded grant-making charity, has written a guest article to share her experiences as she has just beg[...]
Milan Social Media Week: Italy gets engaged
Social Media Week is taking place around the globe for the next seven days and a very special event is happening in Milan tomorrow as part of it. A few months ago I was invited to detail Engage for Success on PR Conversations by content editor, Judy Gombita. (She was one of the original contrib[...]
Turning hierarchy upside down
Over the past few weeks I’ve been featuring 2013 reading lists and photos of your bookshelves with recommended reads on all things internal communication and social media related. Today Gloria Lombardi has written for my blog to share her review of The CEO: Chief Engagement Officer. Turni[...]
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