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Internal Comms

How to build trust in organisations
Who do your employees trust? Is it your CEO, senior leaders, their line managers or peers? Where do they hear information that they think it credible? From the official internal comms channels, via the media or from each other? In January I wrote a guest article for @mazi on ‘It’s a matter o[...]
Searching for IC answers with Google
This morning I read about a new feature from Google called conversational search. It enables you to speak rather than type your query and I decided to give it a go. So what do you need to know? Well, it's just gone live and is available on Chrome. Google unveiled it last week and has rolled it o[...]
What future skills do PR practitioners need?
How does your team measure up when it comes to having the required skills now and for the future? Do you know what’s needed and where the gaps are? What steps do you want to take to develop professionally? I am part of the social media panel of the Chartered Institute of Public Relations (CIPR)[...]
300 seconds to speak
I now know more about hand-dryers, London shopfronts, origami and women’s weightlifting that I did a few days ago. Why? They’re all topics that were discussed by speakers at 300 seconds at Facebook, London, on Tuesday night. Over the course of a few hours, 14 speakers presented ‘lightning t[...]
Up close and personal – the rise of the social intranet
Digital Workplace 24 is taking place from tomorrow (14 May) and includes some seriously smart intranets. If you’ve never come across it before, it’s a free online extravaganza that takes viewers on a 24-hour journey through some of the world’s best intranets and digital workplaces. There ar[...]
Defining social business
What is social business and what does it mean? Is it literally using social media to conduct business, adopting a sharing mentality in an organisation, being a friendly/sociable company or more than that? You’ve probably come across the term because it’s everywhere I look at the moment and am[...]
Bursaries available for comms courses
If you or your team are thinking about studying internal communication, public relations or public affairs but are struggling due to the cost, I have some good news. Every year PR Academy offers bursaries for its face-to-face Chartered Institute of Public Relations (CIPR) courses and you have unti[...]
A student’s view on using social media for IC
Could social media be an effective tool for the development of 21st Century internal communication (IC) strategies? I am contacted every week by students at all levels who are undertaking research and reading and are on the hunt for case studies, resources and opinions to help shape their thinking a[...]
A glimpse of the future
What is the future of business and how are you communicating with your workforce? As employee expectations shift, internal and external communication merge and the influence of social media and interconnected employees grows, what’s your organisation’s story? A few weeks ago I met up with the[...]


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