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social media

Searching for IC answers with Google
This morning I read about a new feature from Google called conversational search. It enables you to speak rather than type your query and I decided to give it a go. So what do you need to know? Well, it's just gone live and is available on Chrome. Google unveiled it last week and has rolled it o[...]
Up close and personal – the rise of the social intranet
Digital Workplace 24 is taking place from tomorrow (14 May) and includes some seriously smart intranets. If you’ve never come across it before, it’s a free online extravaganza that takes viewers on a 24-hour journey through some of the world’s best intranets and digital workplaces. There ar[...]
Defining social business
What is social business and what does it mean? Is it literally using social media to conduct business, adopting a sharing mentality in an organisation, being a friendly/sociable company or more than that? You’ve probably come across the term because it’s everywhere I look at the moment and am[...]
Inspiring intranets are go!
What does your intranet look like? Are you proud of it or frustrated by the content? Where can you get some fresh ideas and insight and be rewarded for your efforts?Today I'm delighted to welcome Steve Bynghall @bynghall, who has written a guest article for my blog on all things intranet related. [...]
A student’s view on using social media for IC
Could social media be an effective tool for the development of 21st Century internal communication (IC) strategies? I am contacted every week by students at all levels who are undertaking research and reading and are on the hunt for case studies, resources and opinions to help shape their thinking a[...]
A glimpse of the future
What is the future of business and how are you communicating with your workforce? As employee expectations shift, internal and external communication merge and the influence of social media and interconnected employees grows, what’s your organisation’s story? A few weeks ago I met up with the[...]
300 social media policies
Where do you start when it comes to creating social media guidelines for your organisation? Do you have a policy in place already but feel like it needs to be more robust? Feel like it's too long/short and would like to see what others do? You're in the right place. Every week I am contacted by i[...]
Intelligent communication in a social world
Recent statistics show productivity within an organisation can increase by 25 per cent “with the right technology.” I shared this information today with internal communication (IC) professionals at a client forum hosted by Sequel Group in London where I gave a presentation on using social media [...]


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